Refund policy

Return & Replacement Policy

We offer a 3-day replacement policy. You have 3 days from the date of delivery to request a replacement if the size does not fit.

Eligibility for Replacement

To be eligible for a replacement:

The request must be made within 3 days of receiving the order.
The item must be unused, unworn, unwashed, with all original tags attached and in its original packaging.
A valid proof of purchase or order number is required.

To request a replacement, please contact us at founderbalackk@gmail.com with your order details and the reason for the replacement.

Size Fit Issues Only

We provide replacement only for size fit issues.

We do not offer refunds under any circumstances.

Once your replacement request is approved, we will provide instructions on how to return the original item. Replacement will be processed only after the returned item passes our quality inspection.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at founderbalackk@gmail.com with clear photos of the product and packaging. We will review the issue and arrange a suitable replacement if applicable.

Non-Eligible Items

Replacement is not available for:

Sale or clearance items.
Gift cards.
Products that have been used, washed, damaged by the customer, or are missing original tags/packaging.
Requests made after the 3-day replacement window.